FrameworksFramework
FreePerformance Support vs Training Decision Guide
A practical decision guide for choosing between training, workflow support, and blended interventions in complex service environments.
Resources
Frameworks, tools, and materials.
Things you can take and use — frameworks from the work, templates that have been tested, and deeper materials for going further.
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Resources and products in one place.
FrameworksFramework
FreeWorkflow Coaching Canvas
A one-page canvas for mapping where coaching support belongs inside an existing operational workflow — used to scope new learning-innovation engagements.
TemplatesTemplate
FreeMVP Scoping Checklist
A step-by-step template for framing scope, constraints, and testable outcomes before building a first version.
TemplatesTemplate
FreeService Blueprint Template for Complex Services
A reusable blueprint template for mapping actors, systems, failure points, and support opportunities across multi-step services.
ProductsToolkit
FreeStarter Toolkit — Workflow Coaching
Everything you need to run a first workflow-coaching pilot — canvas, interview guide, measurement plan, and a short primer on framing the engagement.
ProductsToolkit
£59Grounded AI Design Kit
Patterns, heuristics, and evaluation rubrics for building AI products with traceable outputs and safer decision support.
ProductsIntellectual Materials
£29Performance Support Playbook
A deeper guide to designing support systems for complex work, including decision frames, implementation patterns, and common failure modes.
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